Company’s Coming are you Ready??
 

With Season but weeks away are you ready? Have you made all of your marketing decisions? Is the inventory in tip top shape? If you walked into your own store for the first time what first impression would you put forward? In this issue we ask those questions and more and look for what others are doing? Read on and let us know what you think? editor@formaltimes.com 



The Oscars and the Formalwear

Hollywood does not set all of our formal wear trends, but it does lead them in a big way. At the Academy Awards last week we did an unofficial survey of all the presenters and winners who walked on stage. We made note of Bow tie, long tie and lapel style. Apart from the big band number with too many members to count the totals were as follows:

Lapel Styles:
Notch
15
Shawl
7
Peak
31

Tie Styles

Bow
34
Long
20

The return to formal elegance for Hollywood’s grandest affair was evident again with fewer trendy casual styles chosen by attendees. Watching the arrivals and audience members who never appeared on stage supported that fact. Only a very few like Mickey Rourke Hollywood’s comeback bad boy chose trendy less than formal attire. 


Robert Downey Jr. in a peak lapel 2 button


Sean Penn also in a peak lapel 2 button


Robert Pattison from Twilight in a peak


Daniel Craig in a Shawl Lapel


Brad Pitt chose a notch lapel


John Mayer wore a peak one button


Dev Patel wore a narrow shawl lapel


Seth Rogen wore a peak lapel 2 button



One Chance to Make a GOOD First Impression

If the current economic issues have done one thing in business, it is to raise the bar that all small businesses aspire to reach in obtaining and keeping the available customer base. We have all heard the old adage that you never get a second chance to make a good “first” impression. Prom season right around the corner is that exact time to make a good impression on the customer base of the future. Impressions are formed all the way from the young man going to prom to his girlfriend and mother. Future business decisions are made right before your eyes!
Go out your back door and walk around to the front of the store and approach your business as first time customers would.
First: Is the area outside your store presentable? Is the parking area well lit, free of litter and weeds? Is signage in good repair and easily seen, so they can find you? Are the windows clean and the displays inside neat? Much to my horror, I had a customer take me outside and point out a “big” cobweb in the corner of our front display window one busy day! When the lights come on in the evening what do they draw attention to???
Second: Stop right inside the front door and what are your eyes first drawn to? Is it the torn rug or the sharply dressed mannequin in front of you? Neat impressive displays? Accessible literature?
Third: Has anyone greeted you? During their first contact with your company, your potential customers are interviewing you, forming impressions, and deciding whether they want to do business with you. Make sure to remind your staff after greeting the newcomers, to ask “How” they can help the new arrivals, not “IF” they can help!
Fourth: The mannequins should be well dressed at ALL times. Prom is the hardest time to keep them in top condition, but one of the most important! Well fitted, clean, pressed and presented combinations for them to choose from. We all know how often that even after long consideration many a young man will just simply say “I’ll take that.” Rotating display stock not only keeps the mannequins looking fresh, it makes your production later much easier since everyone will not be after the same setup.
Fifth: Offer a quick education for the consumer from your staff member on basic styles and an explanation on how things are priced to help educate them to make an informed decision. How many times have you walked into a retail establishment only wishing the sales clerk would explain things more thoroughly so you decide what is best for you not the clerk? Your sales staff will have plenty of time to show them the add ons later as they begin their selection process.
Sixth: The fitting process is also a mirror of your operation. Prom season always adds new staff, but be sure to help educate them to represent you competently before letting them loose with all of your current and future customers. Insist that all try on stock be kept clean well maintained and presentable! Is yours right now? No matter how hard you try to explain the fact you use old stuff for fitting, their first impression of the quality of your goods is right there in the clothes you hand them to try on. Also go inside the dressing rooms and close the door and look around to see what your customer sees.
Seventh: Accurate recording of all necessary information on style and sizes is imperative to rent the proper well fitted garment. This is an area to emphasize daily! The sale is not complete until the garment has been returned after use, so continuing to offer top rate service all through the sale works to establish that long standing impression for the future. Making sure your employees know they own the responsibility for top rate customer service not only helps the customer, but the young employee is learning life lessons. How many of you still have people in your organization that started as young prom help and continue this day with your company as top rated sales staff?
Eighth: Impressions of your business are created on non visual issues also. Many times the first contact with your store is over the phone. How is this being addressed? How many times in the next month will the phone ring and some young person will ask “How much are your tuxes?” Will your employee simply answer that one question without so much as explanation of specials, opportunities to try on, or an invitation to stop in and see how we can help you find just the right look for your big night??? One question asked by the customer should rate at least 2 back to the consumer? Do you need directions or our store hours? Now is the time to go over the highlights you want emphasized.
Ninth: Your website is working for you 24 hours a day. How’s it doing? Is it current? Is it easily maneuverable and offers the information they are looking for? Store hours, directions etc…
Tenth: How about you? As the owner, manager, or key employee prom brings about long hours and hard work are you keeping yourself available for employees to emulate? Should they work to act just like you???? There is no time like prom for hard work with great rewards. Look forward to the challenge because ready or not thankfully it’s coming!

 
Breakthrough Thinking
 

By Bob Barry

Apply your greatest asset to solve your toughest problems. Give your people the problem and let them solve it.
Let’s say your key concern is not getting your tuxedos back into stock fast enough during the peak season. Give the problem to your winners – your people. One operator did give this problem to his people and this is what they came up with…
They decided to look at the total cycle. They know that to speed up the returns that they would have to look at the customer, the store operators, the delivery system and the receiving/cleaning department.
They first looked at the customer. What could we do to have the customer get the units back quickly after use? They decided to use a red flyer that was hung around every outgoing tuxedo. It read “Please return your tuxedo to this store by 12:00 p.m. the day following use. Thank you very much.”
The team then looked at the store operator. They decided to have every salesperson remind each customer at pick up to please return the tuxedo by 12:00noon the day after use. They also decided to track the percentage of units returned each week. This encourages support through awareness. The store personnel were also made aware of the fact that the faster the units were returned to the service center, the faster we could get them processed and back out to the stores. A real sense of team work developed.
The next move was to take a brand new look at their delivery system. How could they pick up the units quickly and efficiently? They re-designed their routes and reutilized their various sized vans and trucks to maximize the number of units returned earlier in the week.
They finished the process analysis by working with the receiving and cleaning department personnel to structure their layout, procedures and returns.
The team practiced breakthrough thinking by dividing the problem up into manageable modules, getting the people who could effect a change to help in the process and together they enjoyed breakthrough results.

Small Businesses Marketing with Text Messaging
Many large companies, such as Dunkin' Donuts and McDonalds, have deployed successful marketing campaigns using text messaging. But you do not have to be a multinational to take advantage of this very effective marketing strategy.
Text messaging is also referred to as SMS, or short message service. Cellular phones that are equipped to handle text messaging and instant messenger clients for computers can receive brief messages that contain information from friends, clients, and even businesses marketing their products.
Text messaging is gaining popularity as an advertising medium because it is relatively inexpensive and allows businesses to reach out to highly targeted consumers. Millions of people all over the world have the ability to receive text messages. Although the United States is somewhat behind in this trend, text messaging is quickly gaining ground in this country.
You can send instant coupons, promotional messages, and much more via text messages. When you write your copy for your text-message advertisement, you will need to keep it as brief as possible and get directly to your point.
Having the ability to instantly contact potential customers is the best benefit of this marketing strategy. In addition, text messaging is a personal way to reach out to potential customers.
The first step in launching a text-messaging campaign is finding a company to provide subscriber lists and deploy your ads. A search of the Internet advertising through text messages will provide you with many options. In much the same way as the student list companies.
Whether you plan on mounting a large text messaging campaign or whether you want to start small, there are plenty of different resources available for small businesses interested in this technology.

Thank you we Appreciate your Business!
As you train all of the new prom help, be sure to have them thank each and every customer for supporting them. The smiles and your welcome in return leave both the customer and the employee with a renewed good will.

Industry News
IFA member Dennis Schmidt of Milroy’s in Waterloo Iowa has opened a beautiful new store in his hometown. He has encouraging information to tell us about lease negotiations during tight economic times. Congratulations to Dennis and his staff, very impressive!

IFA Members
Starting 2009 With our “New Store Look” in our hometown of Waterloo, Iowa!
Outgrowing our plant (Downtown Warehouse Location) we decided to move to the strongest mall location and make more room in our plant. Heads up in today’s economy; negotiating new locations with mall may bring you more advantages then in prior years! Lower Rates, Little Cam, Shorter Mall Hours, Closed Holiday’s, No Extended Hours, Outside Signage, Free Advertising, Free Event Shows, and more. Everything that was negative is now positive! Not only have bookings increased dramatically, but we are also selling more in Suits & Tuxedos!
I thought a positive note from all the negative press today would be nice to see! 

Dennis Schmidt

Milroy's Tuxedos


Wants and Offerings
For Sale:

Black Cordova Shawl 6B DB (80) Coats $800.

White Champagne w/ Blk Piping DJ (70) Coats $900.

Fantasia Fullback Vests w/ Bow Ties by Mel howard
Black (40)
Gold (40)
Silver (45)
Candlelight (45)
Total for ALL $850.

Playboy Fullback Vests w/ Ties by Santana
Gold (25)
Silver (22)
Total for ALL $350.

Velvet Fullback Vests w/ Bow Ties by Elite
Black (25)
Burgundy (15)
Navy (15)
Emerald (15)
Total for ALL #350.

Vail Fullback Vests w/ Ties & Bows by Perry Ellis
Antique Gold (32)
Black (50)
Butter (60)
Celadon (36)
Cooper (28)
Desert Blue (32)
Ivory (30)
Lavender (42)
Lilac (30)
Powder Blue (55)
Pink (52)
Platinum (60)
Tangerine (40)
White (32)
Total for ALL $2500.

Call for prompt delivery

EZ Wiggins
Elegant Penguin
408-294-3355


For sale, FWI striped pants. Have 50 pairs size 28 to 43 Selling the lot for $500.00, most are new all excellent shape.
Gary Miller
Dawson Richards Tux Shop
1350b Jadwin Ave
Richland WA 99354
509 943 0652
fax 509 943 6199
drtuxshop@charter.net

Would you put these items for sale in your next Newsletter.

Black Claiborne Citiscape 37” 3 Button 45 Coats 900.00
Black D. B. Notch 55 Coats 700.00
Black D. B. Peak 40 Coats 500.00
Black D. B. Shawl 40 Coats 500.00
Black Mandarin Waist 30 Coats 400.00
White Claiborne Notch 32” 3 Button 55 Coats 700.00
White Claiborne Notch 32” 5 Button 65 Coats 1100.00
White Claiborne Notch 36” 5 Button 45 Coats 800.00
White Lord West Notch Tail 30 Coats 700.00
White C-itoh Pants to match above Coats 30 Pants 300.00

Raffinati Colored fold shirts:
Purple 62 shirts $119.00
Burgundy 40 shirts $89.00
Silver 200 shirts $399.00
Bronze 56 shirts $99.00
White 70 shirts $139.00
Black 100 shirts $279.00
Blue 52 shirts $99.00
Or take all colors for; $900.00

Buyer pays for shipping. If you have questions or to order contact Lee
at Tuxedos by Lee.
tuxbylee@comcast.net or call 801-916-3077

Thank you, Lee

For Sale
Black Gold Sienna Paisley Windsors
Original Price $9.95 each Asking $5.00 each

Black 48
Bali Lavender 24
Silver 30
Cornflower 24
Platinum 24
Celedon 30
Rivera Cafe 30
Candlelight 18
Petal Pink 24
Kiwi 24
Chocolate 24
Spice Red 30
Royal 24
White 18

Ascot LLC Nova Striped Shirts $7.00 each
Approximately

200 White
170 Ivory
130 Black

Thanks again!

Sam Carlson
Black Tie Formalwear
708-423-3530
Fax 708-423-3533
sam@blacktietuxes.com

Here's my list to sell at this time: hope that these will be good "meat" sizes for who can use them... Prices as below or BEST OFFER
Black ECKO I, coats, 38R, 40R, 40R, 46R, 42L..pants, (3) 34RA, (1)37RA...$300. for all only, please.
Black JAG Seven, coats..39R,40R,42R...$60 each or $150 for all.
Black Apollo 7-button coats...42R, 52R ..$95.each or $170. both
shipping is extra, call for the price to you.
We can take charges over the phone, or checks by mail, check needs to clear before we ship,
thanks,

Mary Gray, Ducky's Formalwear
Champaign, Ill, 61820
217-356-5822 fax 217-356-5049

I WISH TO SELL THE FOLLOWING. CALL ME FOR PRICES IF INTERESTED.

SHAWLS, PEAKS, PEAK TAILS, 4-B NOTCH, CALVIN KLEINS(FCGI), VERDI, 5-B GRANDS, CANNES, DAVINCI, AVANTI, APOLLO, JAGUAR, CITI EDGE, ECHOS, FUBU

WHITES AND IVORYS...VERDI, SHAWLS, CANNES, AVANTI, DAVINCI, APOLLO, ECKOS, FUBU

LOTS OF VEST PROGRAMS.

MY PRICES ....VERY CHEAP.

Ira Coleman
Colemans Tuxedos
649 Morris Twp
Springfield NJ 07081
1-973-568-5238
iratux@aol.com

Want to sell Columbia T. D. 2.55 MS 55LB Quick dry series 2002. Union Hydro Carbon Dry Cleaning Machine 60LB with still 2003. Unipress Rotary buck shirt unit 2003. Unipress Double buck vacum 2004. Misc. presses
Marty 716-994-1449
marty@martysformalwear.com

Thoughts for the Week Ahead

If you plan to give as you get then get with it!

"Not everything that can be counted counts and not everything that counts can be counted."
- Albert Einstein (1879-1955)

By Bob Barry

Apply your greatest asset to solve your toughest problems. Give your people the problem and let them solve it.
Let’s say your key concern is not getting your tuxedos back into stock fast enough during the peak season. Give the problem to your winners – your people. One operator did give this problem to his people and this is what they came up with…
They decided to look at the total cycle. They know that to speed up the returns that they would have to look at the customer, the store operators, the delivery system and the receiving/cleaning department.
They first looked at the customer. What could we do to have the customer get the units back quickly after use? They decided to use a red flyer that was hung around every outgoing tuxedo. It read “Please return your tuxedo to this store by 12:00 p.m. the day following use. Thank you very much.”
The team then looked at the store operator. They decided to have every salesperson remind each customer at pick up to please return the tuxedo by 12:00noon the day after use. They also decided to track the percentage of units returned each week. This encourages support through awareness. The store personnel were also made aware of the fact that the faster the units were returned to the service center, the faster we could get them processed and back out to the stores. A real sense of team work developed.
The next move was to take a brand new look at their delivery system. How could they pick up the units quickly and efficiently? They re-designed their routes and reutilized their various sized vans and trucks to maximize the number of units returned earlier in the week.
They finished the process analysis by working with the receiving and cleaning department personnel to structure their layout, procedures and returns.
The team practiced breakthrough thinking by dividing the problem up into manageable modules, getting the people who could effect a change to help in the process and together they enjoyed breakthrough results.

Small Businesses Marketing with Text Messaging
Many large companies, such as Dunkin' Donuts and McDonalds, have deployed successful marketing campaigns using text messaging. But you do not have to be a multinational to take advantage of this very effective marketing strategy.
Text messaging is also referred to as SMS, or short message service. Cellular phones that are equipped to handle text messaging and instant messenger clients for computers can receive brief messages that contain information from friends, clients, and even businesses marketing their products.
Text messaging is gaining popularity as an advertising medium because it is relatively inexpensive and allows businesses to reach out to highly targeted consumers. Millions of people all over the world have the ability to receive text messages. Although the United States is somewhat behind in this trend, text messaging is quickly gaining ground in this country.
You can send instant coupons, promotional messages, and much more via text messages. When you write your copy for your text-message advertisement, you will need to keep it as brief as possible and get directly to your point.
Having the ability to instantly contact potential customers is the best benefit of this marketing strategy. In addition, text messaging is a personal way to reach out to potential customers.
The first step in launching a text-messaging campaign is finding a company to provide subscriber lists and deploy your ads. A search of the Internet advertising through text messages will provide you with many options. In much the same way as the student list companies.
Whether you plan on mounting a large text messaging campaign or whether you want to start small, there are plenty of different resources available for small businesses interested in this technology.

Thank you we Appreciate your Business!
As you train all of the new prom help, be sure to have them thank each and every customer for supporting them. The smiles and your welcome in return leave both the customer and the employee with a renewed good will.

Industry News
IFA member Dennis Schmidt of Milroy’s in Waterloo Iowa has opened a beautiful new store in his hometown. He has encouraging information to tell us about lease negotiations during tight economic times. Congratulations to Dennis and his staff, very impressive!

IFA Members
Starting 2009 With our “New Store Look” in our hometown of Waterloo, Iowa!
Outgrowing our plant (Downtown Warehouse Location) we decided to move to the strongest mall location and make more room in our plant. Heads up in today’s economy; negotiating new locations with mall may bring you more advantages then in prior years! Lower Rates, Little Cam, Shorter Mall Hours, Closed Holiday’s, No Extended Hours, Outside Signage, Free Advertising, Free Event Shows, and more. Everything that was negative is now positive! Not only have bookings increased dramatically, but we are also selling more in Suits & Tuxedos!
I thought a positive note from all the negative press today would be nice to see! 

Dennis Schmidt

Milroy's Tuxedos


Wants and Offerings
For Sale:

Black Cordova Shawl 6B DB (80) Coats $800.

White Champagne w/ Blk Piping DJ (70) Coats $900.

Fantasia Fullback Vests w/ Bow Ties by Mel howard
Black (40)
Gold (40)
Silver (45)
Candlelight (45)
Total for ALL $850.

Playboy Fullback Vests w/ Ties by Santana
Gold (25)
Silver (22)
Total for ALL $350.

Velvet Fullback Vests w/ Bow Ties by Elite
Black (25)
Burgundy (15)
Navy (15)
Emerald (15)
Total for ALL #350.

Vail Fullback Vests w/ Ties & Bows by Perry Ellis
Antique Gold (32)
Black (50)
Butter (60)
Celadon (36)
Cooper (28)
Desert Blue (32)
Ivory (30)
Lavender (42)
Lilac (30)
Powder Blue (55)
Pink (52)
Platinum (60)
Tangerine (40)
White (32)
Total for ALL $2500.

Call for prompt delivery

EZ Wiggins
Elegant Penguin
408-294-3355


For sale, FWI striped pants. Have 50 pairs size 28 to 43 Selling the lot for $500.00, most are new all excellent shape.
Gary Miller
Dawson Richards Tux Shop
1350b Jadwin Ave
Richland WA 99354
509 943 0652
fax 509 943 6199
drtuxshop@charter.net

Would you put these items for sale in your next Newsletter.

Black Claiborne Citiscape 37” 3 Button 45 Coats 900.00
Black D. B. Notch 55 Coats 700.00
Black D. B. Peak 40 Coats 500.00
Black D. B. Shawl 40 Coats 500.00
Black Mandarin Waist 30 Coats 400.00
White Claiborne Notch 32” 3 Button 55 Coats 700.00
White Claiborne Notch 32” 5 Button 65 Coats 1100.00
White Claiborne Notch 36” 5 Button 45 Coats 800.00
White Lord West Notch Tail 30 Coats 700.00
White C-itoh Pants to match above Coats 30 Pants 300.00

Raffinati Colored fold shirts:
Purple 62 shirts $119.00
Burgundy 40 shirts $89.00
Silver 200 shirts $399.00
Bronze 56 shirts $99.00
White 70 shirts $139.00
Black 100 shirts $279.00
Blue 52 shirts $99.00
Or take all colors for; $900.00

Buyer pays for shipping. If you have questions or to order contact Lee
at Tuxedos by Lee.
tuxbylee@comcast.net or call 801-916-3077

Thank you, Lee

For Sale
Black Gold Sienna Paisley Windsors
Original Price $9.95 each Asking $5.00 each

Black 48
Bali Lavender 24
Silver 30
Cornflower 24
Platinum 24
Celedon 30
Rivera Cafe 30
Candlelight 18
Petal Pink 24
Kiwi 24
Chocolate 24
Spice Red 30
Royal 24
White 18

Ascot LLC Nova Striped Shirts $7.00 each
Approximately

200 White
170 Ivory
130 Black

Thanks again!

Sam Carlson
Black Tie Formalwear
708-423-3530
Fax 708-423-3533
sam@blacktietuxes.com

Here's my list to sell at this time: hope that these will be good "meat" sizes for who can use them... Prices as below or BEST OFFER
Black ECKO I, coats, 38R, 40R, 40R, 46R, 42L..pants, (3) 34RA, (1)37RA...$300. for all only, please.
Black JAG Seven, coats..39R,40R,42R...$60 each or $150 for all.
Black Apollo 7-button coats...42R, 52R ..$95.each or $170. both
shipping is extra, call for the price to you.
We can take charges over the phone, or checks by mail, check needs to clear before we ship,
thanks,

Mary Gray, Ducky's Formalwear
Champaign, Ill, 61820
217-356-5822 fax 217-356-5049

I WISH TO SELL THE FOLLOWING. CALL ME FOR PRICES IF INTERESTED.

SHAWLS, PEAKS, PEAK TAILS, 4-B NOTCH, CALVIN KLEINS(FCGI), VERDI, 5-B GRANDS, CANNES, DAVINCI, AVANTI, APOLLO, JAGUAR, CITI EDGE, ECHOS, FUBU

WHITES AND IVORYS...VERDI, SHAWLS, CANNES, AVANTI, DAVINCI, APOLLO, ECKOS, FUBU

LOTS OF VEST PROGRAMS.

MY PRICES ....VERY CHEAP.

Ira Coleman
Colemans Tuxedos
649 Morris Twp
Springfield NJ 07081
1-973-568-5238
iratux@aol.com

Want to sell Columbia T. D. 2.55 MS 55LB Quick dry series 2002. Union Hydro Carbon Dry Cleaning Machine 60LB with still 2003. Unipress Rotary buck shirt unit 2003. Unipress Double buck vacum 2004. Misc. presses
Marty 716-994-1449
marty@martysformalwear.com

Thoughts for the Week Ahead

If you plan to give as you get then get with it!

"Not everything that can be counted counts and not everything that counts can be counted."
- Albert Einstein (1879-1955)

 
Phone: (309) 721-5450 / Fax: (309) 342-5921
 

The opinions expressed by the authors do not reflect necessarily of the Association of  International Formalwear, its officials, directors or personnel. Each author is the unique person in charge of her or his content.

The opinions expressed by the authors do not reflect necessarily of the Association of  International Formalwear, its officials, directors or personnel. Each author is the unique person in charge of her or his content.